> Yesterday evening (european time) something happened with Instacast Cloud’s sync server that made it completely inaccessible. After a failed attempt to restore from a recent backup, we contacted Host Europe, our provider, and escalated the issue. However, Host Europe’s personnel were not able to restore from the corrupt backup either, and they told us that all data on the server is GONE (yikes!). This, as you can imagine, is the worst possible scenario that could happen to Instacast Cloud. Backups are there for a reason, and if a backup system fails, and also fails to report that it failed, there is no chance of a quick recovery.
They had to re-setup the server from scratch, however, none of your sync information should be lost. Based on my minimal trials this morning, it appears that everything is working again.